Contact Us
How to Reach Us
Whether you have a question about one of the platforms reviewed here, a correction to suggest, or a general enquiry about how sweepstakes casinos work, we want to hear from you. The fastest way to reach the team is by email:
We aim to respond to all messages within two business days. If your question is about a specific platform — eligibility, coin packages, redemption terms or state availability — we recommend also checking directly with the operator, since those details can change and operators are best placed to confirm their current terms.
What We Can and Cannot Help With
As an independent comparison site, we research and review sweepstakes casino platforms but do not operate any of them. Here is a guide to what we are well placed to assist with, and where you may need to go elsewhere.
| Topic | Best point of contact |
|---|---|
| Questions about this site's reviews or rankings | Email us at [email protected] |
| Corrections or factual feedback on a review | Email us at [email protected] |
| Account issues, coin balances or redemption queries | Contact the platform's own support team directly |
| Technical problems on a specific casino platform | Contact the platform's own support team directly |
| Questions about sweepstakes rules or state eligibility | Check the operator's terms and your state's applicable rules |
| Responsible play resources and support | Visit our responsible gambling page |
About This Site
Sweepstakes Casino is an independent comparison and review website covering sweepstakes casino platforms available in the US. We research platforms, verify key details such as welcome offers, coin structures and redemption conditions, and present that information so readers can compare their options. We do not operate any gaming platform, process any transactions or manage any player accounts.
Our editorial process is described on our about us page. In short: commercial relationships with platforms do not determine rankings or ratings. Where we receive a commission when a reader signs up through a link on this site, we say so. Rankings reflect our independent assessment.
A Note on Sweepstakes Casino Queries
We receive a lot of questions that are better directed to the platforms themselves. If you are asking about a specific platform's coin balance, a redemption that has not arrived, an account verification request, or why a particular state is excluded, the operator's support team will have access to your account and can give you a definitive answer. We have no access to individual account data and cannot intervene in player disputes.
If you believe a platform's terms have changed and our review no longer reflects them accurately, please do let us know — keeping information current is something we take seriously, and reader corrections are genuinely useful.
Responsible Play
If you are concerned about your own relationship with gaming — sweepstakes or otherwise — please visit our responsible gambling page for guidance and links to support resources. We do not provide counselling or crisis support directly, but that page lists organisations that do.
Terms and Legal
For information about how this site operates, including our affiliate disclosure, accuracy policy and intellectual property terms, please read our terms and conditions.